ARLUNE COLLECTIVE · SHIPPING & DELIVERY
Beautiful Art, Thoughtfully Delivered.
At ARLUNE COLLECTIVE, every artwork is selected to bring a sense of character, balance, and quiet sophistication into the home. From elegant entryway pieces to statement artwork for living rooms and dining spaces, we understand that your purchase is more than a parcel — it is part of your interior.
A Considered Delivery Experience
We believe the experience of discovering artwork should continue all the way through delivery. Our fulfillment process is designed around careful preparation, secure handling, accurate order processing, and clear communication. Because many of our artworks are intended for prominent areas such as living rooms, entryways, hallways, dining rooms, and statement walls, we take particular care when preparing orders for their journey.
Careful Preparation
Each order is reviewed before shipment so that the selected artwork, quantity, specifications, and delivery information are prepared as accurately as possible. Our goal is to make the transition from online selection to arrival simple and reassuring.
Protective Packaging
Artwork requires thoughtful handling throughout transportation. Orders are prepared with packaging designed to reduce unnecessary movement and protect the piece during the delivery journey.
Reliable Dispatch
Once your order has completed processing, it is prepared for dispatch. Depending on the destination, carrier, service level, and seasonal conditions, transit time may vary.
FROM OUR STUDIO TO YOUR HOME
Designed for Spaces That Matter
ARLUNE COLLECTIVE brings together decorative artwork inspired by modern luxury, classic forms, understated French interiors, refined neutrals, botanical motifs, and architectural composition.
Our collection includes vertical entryway artwork, statement pieces for sofa walls, dining-room compositions, hallway artwork, paired wall art, and decorative designs created to complement contemporary interiors.
Since these pieces often become a focal point of the room, we understand the importance of receiving your order in a timely and well-presented condition. Our shipping process is therefore designed with both practicality and presentation in mind.
From Order to Arrival
Order Confirmation
After your order is successfully placed, you will receive an order confirmation containing the information associated with your purchase. Please review your shipping details carefully and contact us as soon as possible if something needs attention.
Preparation & Fulfillment
Your order enters our fulfillment process where the selected artwork is reviewed, prepared, and packaged. Processing time can vary depending on product availability, order volume, customization requirements, and other operational circumstances.
On Its Way
Once your order has been dispatched, available tracking information will be provided where applicable. Tracking updates may take some time to appear after the parcel has entered the carrier network.
Delivered to Your Door
Delivery times depend on destination, carrier capacity, customs procedures, weather, holidays, and other conditions outside our direct control. Please inspect the package as soon as it arrives.
DELIVERY NOTES
What to Expect After You Order
Delivery estimates are provided as general guidance rather than guaranteed arrival dates. Transit times may differ according to the destination country or region, selected shipping service, carrier operations, customs processing, peak-season demand, severe weather, public holidays, or other circumstances.
International orders may be subject to customs clearance, import requirements, duties, taxes, or other charges imposed by the destination country. These charges, where applicable, are generally the responsibility of the recipient unless otherwise stated during checkout.
If your tracking information appears unchanged for a period of time, please allow additional time for carrier scans and network updates. Some international shipments may show fewer tracking events while moving between countries or during customs processing.
If a parcel arrives visibly damaged, we recommend documenting the condition of the outer packaging and the artwork with clear photographs and contacting our customer service team promptly so that we can review the situation with you.
Need Help With Your Delivery?
If you have a question about an existing order, delivery status, shipping destination, or an issue with your parcel, our team is happy to assist. Please include your order number whenever possible so that we can identify your purchase efficiently.
service@arlunecollective.store